top of page

Frequently Asked Questions

What costs are involved in getting treated at Axis Health?

We strive to make all of the types of therapy we provide affordable. The initial examination by each of our providers is comprehensive, so it takes longer than regular treatment visits and the cost is a little higher. We bill a large variety of different types of insurance, but even if you're not insured, cash prices are easily within reach for most people. We have insurance staff to verify your coverage before you schedule an appointment if you desire.

 

Do I have to be referred in by my primary health care provider?

No referral is necessary for treatment at Axis Health under almost all circumstances, although some insurance plans may require referral in order for complete coverage.

 

Do I have to disrobe in order to be treated?

With the exception of massage therapy it is unusual for us to have you remove any clothing in order to be treated. Even with massage, you can decide on what you are comfortable with and your massage therapist will be accommodating. It is easier and more effective to work directly on the skin surface, but fairly thorough massage can even be done through normal clothing. Ultrasound and laser therapy must be performed directly on skin, so depending on what area is being treated these therapies may require you to remove some clothing. We make every attempt to maintain your modesty using gowns and various forms of towel or blanket draping where necessary. 

I've heard that once you get treated by a chiropractor you have to keep getting treated?

If we can fix you completely with chiropractic care we will. Often the lifestyle issues that caused your problem in the first place are still present in your life. If they aren't corrected, then it is likely that at some point in the future the same problem will reoccur. Injuries that have been present for a long time can be difficult to correct fully, and sometimes just have to be maintained periodically. In cases where some kind of regular care is warranted, we try to stretch out the need for treatment as far as possible by helping you modify activities that are hard on you, and teaching home treatment techniques.

 

Why are additional therapies often performed on a chiropractic visit?

With most joint problems there is associated muscle spasm that acts as a protective mechanism for the injured areas. Therapies such as heat, massage, electric stimulation, ultrasound and laser are often used to relax muscle and make tissues more pliable. This not only makes the involved joints easier to adjust, but it makes it more likely that you will stay fixed afterwards, reducing pain more rapidly and often shortening the duration of treatment.

 

Does it hurt to get adjusted by a chiropractor?

We always try to do everything as comfortably as possible. Our methods are gentle, and most of the time the worst you will ever feel is pressure. This depends to some extent on how much pain you are in to start with, but even the most severe conditions are not that uncomfortable to treat.

What is exercise therapy for?

Many problems with joints and muscles are caused by imbalances in the way your body functions. If muscles are stronger on one side of a joint than the other, or lacking in normal flexibility in certain directions, problems occur and pain develops. This often occurs gradually without any particular injury, eventually leading to muscle spasm and joint problems. To correct this type of problem requires identifying the imbalances, and correcting them. This is often done as a home exercise program that is supervised with intermittent in-office check-ups by an Exercise Therapist.

 

Do you treat car accident and whiplash injuries?

Yes — we specialize in car accident recovery with gentle chiropractic adjustments, therapeutic massage, and personalized rehab plans. Many patients see significant relief with early treatment covered by Oregon PIP insurance.

 

 How soon after a car accident should I come in?

Ideally within the first few days. Early evaluation documents injuries, prevents chronic issues, and supports your insurance claim. We prioritize same- or next-day appointments for accident patients.

 

 What conditions does chiropractic care help with most?

Chiropractic is highly effective for back pain, neck pain, headaches, sciatica, sports injuries, and postural problems. We see excellent results combining adjustments with massage therapy.

 

Is chiropractic care safe?

Yes — when performed by a licensed chiropractor, adjustments are gentle and safe. We tailor techniques to your age, condition, and comfort level, including low-force options.

 

What is the benefit of combining chiropractic and massage?

Adjustments restore alignment while massage reduces muscle tension and improves circulation. Together they often provide faster, longer-lasting relief — especially for accident injuries or chronic pain.

 

Do you treat children, teens, and families?

Yes — we offer gentle, pediatric-friendly care for sports injuries, posture issues, scoliosis screening, and wellness. Many families choose us for safe, natural care.

 

What should I expect on my first visit?

We start with a thorough history and exam, discuss your goals, and provide treatment the same day if appropriate. We take time to answer all your questions.

 

 Do you accept insurance and Personal Injury (PI) cases?

Yes — we work with most major insurance, PIP claims, workers’ compensation.

 

How does Oregon PIP insurance work with chiropractic care?

Oregon requires PIP coverage on most auto policies (often $15,000 minimum for medical expenses). This no-fault benefit covers reasonable chiropractic and massage care after a car accident. We help you maximize your benefits.

 

Can chiropractic care help with headaches and migraines?

Yes — many headaches are linked to neck and upper back tension. Chiropractic adjustments plus massage often reduce frequency and intensity.

 

What makes Axis Health different in Grants Pass?

We offer a true multidisciplinary approach with chiropractic, therapeutic massage, and a strong focus on car accident recovery and sports/family care — backed by 20+ years of experience and one of the highest patient review volumes in the area.

 

How do I schedule an appointment?

Call us or book online. We offer flexible hours and same/next-day appointments for new patients, including car accident cases. We look forward to helping you feel better!

 

 

bottom of page